Congress has voted to authorize a second round of stimulus payments.
The first batch of payments are effective dated January 4, 2021. You may view direct deposits via both online banking, or the First Heritage mobile app. In many instances you may see these payments “pending” prior to being deposited into your account. Please remember that a pending deposit means the credit union has been notified of a deposit but that the deposit has not been made into your account. The date displayed in the entry is the date the deposit will post to your account and be available to you. Direct Deposit/Payment Entries are received from the Federal Reserve three times each business day: 6:00 AM, 12:30 PM and 3:45 PM.
Due to the high volume of users trying to check the status of their payments you may experience slowness logging into home banking or our mobile app. You may also check the status of your payment by visiting https://www.irs.gov/coronavirus/get-my-payment.
You can also receive alerts of a pending deposit in a variety of methods.
Viewing a pending deposit in our Mobile App:
Pending deposits are displayed as soon as you login and are viewable on the account dashboard. The “pending” status shows the date the deposit will be credited to your account.
Viewing a pending deposit in Online Banking:
You can view pending deposits by logging into your account online and clicking on the “First Line” Menu button, then “Transactions” followed by “Pending Deposits.” The Settlement Date indicates the date the deposit will be credited to your account.
Receive an alert of an incoming deposit:
You can choose to receive an alert of a pending deposit via email, text or when you login to online banking. To enable this alert, login to your online banking and click on “Settings” followed by “Alerts” and then “Events” and then choose the alert type you wish to receive when an “Incoming ACH Credit” or direct deposit occurs.
Check your alert settings:
If you do choose to receive an alert via email or text message be sure that we have your email and phone number set within the alert settings. To verify your settings, click on “Settings” followed by “Alerts” and then “Alert Settings” and ensure your email address and or phone number for text messages is on file and is accurate.
If you have not yet signed up for online or mobile banking and need assistance, please contact us at 800.833.3338 to speak with one of our friendly member service representatives.