Instant Issue Debit Cards
Debit cards are a safe and convenient way to pay for everyday purchases. Plus, we can print you one right on the spot and any branch!
Our Debit Card is a fast and easy way to pay for everyday purchases and is accepted in millions of locations worldwide. No matter how you shop online or in stores, you'll enjoy secure and convenient transactions. Plus, with our instant issue service, we can print you a card on the spot at any branch location so you never have to wait to receive a new card by mail.
- Chip Technology
- 24/7 Fraud Monitoring Service
- Visa's Zero liability protection
- Card Management - Control your card and monitor transactions
- Access to nearly 30,000 surcharge free ATMs nationwide
- Securely store in your mobile wallet
- We never charge you a fee to use your ATM card, plus we will even refund fees other places charge up to $25 per month if you have a qualifying Apex Reward Checking Account.
How do I get a Debit Card?
You can get your debit card by calling 1-888-936-8402 or stop by one of our select locations to receive your card instantly.
What is a Debit Card?
Our Debit Card is a fast and easy way to pay for everyday purchases. It offers the convenience of plastic versus carrying a bulky checkbook or a lot of cash. Whether you're running errands, buying groceries, shopping for clothes or dining out, you don't have the hassle of writing a check and presenting I.D. You can use the card anywhere VISA® is accepted.
It's an ATM Card, too.
Your First Heritage Debit Card will give you access to the same ATM services you have grown to rely on. Withdraw cash, transfer balances, make inquiries and point-of-sale purchases.
Our VISA debit cards are embedded with smart chip technology. for extra security and you can make secure and convenient purchases with Mobile Wallet.
When given a choice, always select "credit".
When using your Debit Card in a grocery store, or anywhere you insert your card, you will be given various choices (ATM, debit, credit, etc.) to select. This does not mean the purchase will be processed as a credit transaction, but it ensures that the Debit Card will be processed like a check instead of an ATM card.
Instant Issue Service
The instant issue debit and credit card service offers First Heritage Federal Credit Union members the purchasing power of VISA right away. Cards are printed on demand at our offices located in Painted Post, Elmira Heights, Horseheads, Southport, Addison, Hornell, Mansfield or Wellsboro. For more information call toll free 800-833-3338.
Card Management
Card Management let's you set card controls, add restrictions and receive transaction alerts from your First Heritage mobile app or via text message. To learn more about Card Management, follow this link!
Debit Card Fraud
Debit cards are convenient and their usage is higher than ever. Unfortunately, this also means that fraudsters have even more access to this information. First Heritage FCU uses advanced technology to detect unusual activity on your Visa® cards.
- Keep contact information on file with First Heritage FCU current.
- We offer 24/7 fraud protection monitoring service. Our fraud monitoring service will contact you on our behalf.
- Fraud Prevention Service - When potential fraud is detected, you will receive a text alert from 96923 immediately after the alert is triggered. You will have the option to respond Yes if the transaction is valid or No if the transaction is not valid. A No response will immediately block the card. Five minutes after the initial text message an email is generated to the address on file with the credit union.
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If there is no response received from you, five minutes after the text alert, you will receive an automatic phone call to confirm or deny fraud. Automated phone calls will only take place during the hours of 8 AM - 9 PM. Remember - our messages will never ask for your PIN or account number
- Notify us if traveling- If you are traveling and plan to use your VISA Credit card, remember to let us know so you can be assured that your card services won't be disrupted while you're away.
- Regularly monitor activity on all accounts.
- Notify us if card/PIN number is lost or stolen.
- Make an attempt to contact a merchant directly to resolve an issue.
- Contact us to file a dispute if unable to resolve directly with the merchant.
- Schedule an appointment
If it is determined that your information was compromised, contact us immediately so that we may guide you to a resolution. This may include filing a police report, contacting the three major credit bureaus, filing a written dispute with First Heritage FCU, closing the account, and obtaining a new debit/credit card.
Tools For Your Journey.
Activate Card
Activate your new card by calling JHA Card Activation & PIN Management at 1-800-290-7893 (within U.S.) or 206-624-7998 (outside U.S.).
Report Card Lost or Stolen
Report your card lost or stolen by calling JHA Hot Card Center™ at 1-888-297-3416 (within U.S) or 206-389-5200 (outside U.S.).
24/7 Fraud Monitoring
We offer 24/7 fraud protection monitoring service. Our fraud monitoring service will contact you on our behalf. Learn more about Fraud Monitoring.
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